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Q：What is BFA’s make up policy?
A：In cases where a member is absent from their session or a session is cancelled by the location due to extenuating circumstances, it is impossible for us to provide refunds or adjustment to your future fee. Also, we cannot offer make up sessions on other days/locations for sessions you are absent for personal reasons. […]
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Q：Can my child join more than 1 venue?
A：You may register your child at more than 1 venue in which case you will be charged the monthly fee x number of venues. However, your child can only attend the classes he/she is registered for (i.e. cannot come to another venue if he/she can’t attend his/her regular sessions). […]
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Q：What happens if it is raining on the day?
A：In cases of inclement weather, please refer to the rain protocol for each venue. Also, by liking our Facebook page, you will quickly receive updates about weather cancellations and more. We will only inform when the sessions are cancelled. If you do not receive a message or see posts about cancellation, sessions will be on. […]