Q：What is BFA’s make up policy?
A：In cases where a member is absent from their session or a session is cancelled by the location due to extenuating circumstances, it is impossible for us to provide refunds or adjustment to your future fee. Also, we cannot offer make up sessions on other days/locations for sessions you are absent for personal reasons. […]
Q：Can I purchase new pairs of BFA socks/shorts/shirt?
A：The uniform comes in a set (shirt, shorts and socks) therefore we are not able to sell each products individually. Also we cannot provide a different size item (e.g. we cannot provide a 120cm shorts and a 130 cm shirt as a set).
Once you have taken the size/price tags off the uniform, please understand that we cannot exchange it for a different sized one. […]
Q：How do I apply for a trial session?
A：Please fill out the trial request form from here and you will receive an email from us for more infomation. […]
Q：How much are trial sessions?
A：For the younger classes we offer a 2 trial sessions set: Pups 4,500 yen, Bulldogs 5,000 yen
For the older classes 1 trial session : Lions 3,000 yen, Academy/Academy Stars 4,000 yen, U15 class 5,000 yen […]
Q：What happens if it is raining on the day?
A：In cases of inclement weather, please refer to the rain protocol for each venue. Also, by liking our Facebook page, you will quickly receive updates about weather cancellations and more. We will only inform when the sessions are cancelled. If you do not receive a message or see posts about cancellation, sessions will be on. […]
Q：Which class does my child best fit under?
A：We first look at your child’s age; Pups (3~4 y/o), Bulldogs(5~6 y/o), Lions (7~8 y/o), Academy (9~10 y/o), Academy Stars (11~12 y/o). We will have your child take the trial session accordingly to his/her age, then see whether that class is suitable or not. […]